The ever increasing complexity of the connected home and office is driving up tech support costs. We provide a cost-effective pan India support solution to our partners under the following programs.
OEM Alliance: We extend our service & repair capabilities to OEM customers (B2B2C). Each year hundreds and thousands of your customers lose their warranty privileges. Technically, this is also the period of product usage that they are totally vulnerable to unavailability of any organized service & repair option. Bigfix.in can also operate as a your repair partner for warranty repair by providing doorstep pick-up and drop of gadgets to authorized service centers for repair and ensure their safe return to consumers post repair.
Ecommerce Portal Alliance: For ecommerce companies average revenue per user is one key to increase profitability for each transaction done. We drive preference to reduce no-fault-found returns and improve profit margins? The best way to do so is bundling bigfix.in support plans as value added complementary service resulting in long term customer acquisition.
Software Product Partnership: For software product companies, average revenue per user is a key to track and increase profitability, as well as repeat purchase/subscription. With the bundling of Bigfix.in support plans to the core product, we assure added revenue streams on the same unique customer.
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